You only get one chance to make a first impression. Patients judge their experience on how well they were first greeted by your staff. Does your staff’s performance reflect your vision for your practice? If you can’t understand why your appointment schedule is not full, one of the first things to consider is your team’s phone skills. A team well trained in phone techniques produces amazing results.
Even if your staff has been around for years, everyone can benefit from more phone training. We find out after clients go through our phone coaching system that everyone learned something new to help improve patient scheduling.
- Gain more patients.
- Maximize your staff’s customer service abilities.
- Get to the root of poor customer service issues.
- Increase patient loyalty.
- Bring in referrals.
- Increase revenue.
Call us at 866-996-6648 to start your Phone Coaching today!
Maximize your marketing efforts! Monitor your marketing campaigns through the Affordable Image Call Tracking system. By simply routing your phone calls through a tracking phone line, you are able to determine how many phone calls your marketing campaign generated and how successful those calls were.
We provide you with a personal dashboard that allows you to see how your team is doing when the calls come in. This dashboard gives you access to information that would normally go unknown — how many calls went unanswered or went to voicemail, the phone numbers calls came from, and the length of the calls. For additional team training, you can even listen to the calls for quality assurance. The Affordable Image creative team will work with you to evaluate call quality and brainstorm solutions if you need to modify or change strategies to increase your schedule load. We’ll help you turn those calls into more revenue!
- Provides immediate feedback on marketing efforts.
- Maximizes your staff’s customer service abilities.
- Gets to the root of poor customer service issues.
- Increases patient loyalty.
Affordable Image is a one-stop shop! As a full service marketing company, we can take those direct mail pieces we designed for you all the way through printing and mailing them. No need to juggle numerous vendors and deal with scheduling nightmares.
The Affordable Image Production Team includes direct mail experts who know the ins and outs of mailing printed pieces — from inserting, sealing and folding methods to all of the complex postal, automation and barcoding regulations. We get them addressed, stamped, tabbed, and into the mail on time and for the lowest possible postage rate. Because our facility is in-house, we’re able to get your direct mail campaigns into the mail quickly and affordably with none of the hassles. From pulling a mailing list and imprinting the mailer to delivering your mailing to the post office, everything is handled by our mailing experts.
If Affordable Image can create it, we can print it! We offer in-house production solutions for all of your marketing materials. Once you approve the pieces we’ve created for you, we have the facilities on-site to transform those design concepts into actual products that will enhance your marketing efforts.
With an experienced Production Team and advanced printing technology, we can control the scheduling and quality of your printed pieces while providing significant cost savings to you. Working directly with clients from concept to design to printing, we understand your goals and the importance of the image each piece projects. Our quality control procedures ensure a final print product that meets our exacting standards…and exceeds your expectations. Affordable Image does everything in-house, and that means we can provide our clients with the most cost-effective, efficient printing services.
Don’t see the product you’re looking for? Just ask! Call 866-996-6648 today and learn how we can fulfill your printing needs.